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Team Dynamix Training Guides
Team Dynamix Training Guides
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dynamix
training
TeamDynamix guides and technician onboarding resources
Printable Handbooks and Guides:
Team Member Handbook
Technician Handbook
Reporting Guides
Videos:
Accessing TeamDynamix Interfaces
Using TDNext
Creating Tickets in TDNext
Ticket Anatomy
Common Ticket Activities
Searching and Filtering
Visualizing Information with Desktops
Creating and Editing Desktops
TD Information Resources:
Differences between Incident, Major Incident, Problem, Change, Release, and Service Request
Getting Started with the Client Portal
Getting Started with Tickets
Getting Started with reporting
Getting Started with Desktops
Getting Started with Time Tracking
TeamDynamix Environments
Using the TeamDynamix System
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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://support.mnwest.edu/TDClient/44/Portal/KB/ArticleDet?ID=90">https://support.mnwest.edu/TDClient/44/Portal/KB/ArticleDet?ID=90</a><br /><br />Team Dynamix Training Guides<br /><br />TeamDynamix printable handbooks, guides and technician training resources.